Frequently asked questions
Everything importers and distributors commonly ask about working with us.
Products & Orders
MOQ varies by product and packing format. Many items ship at container or part-container volumes, while some can be supplied in smaller trial quantities. Share your requirement and we will confirm the exact MOQ.
Yes. We offer custom packing, branding and private-label programs for most products. Send your artwork and packing specs and we will advise on options and MOQs.
Yes. Samples are available for most products so you can verify quality, grade and packing before confirming a full order.
Shipping & Lead Time
We export to buyers across many countries spanning North America, Europe, the Middle East, Africa, Asia and Oceania. If your market is not listed, ask — we likely serve it.
We commonly quote EXW, FOB, CIF and CFR. Let us know your preferred term and destination port and we will price accordingly.
Lead time depends on product, quantity and packing. We provide an estimated production and shipping timeline with every quotation.
Payment & Compliance
Common terms include advance TT and Letter of Credit (LC). Exact terms depend on order value, product and buyer relationship — confirmed in your quotation.
Depending on product and destination, we can provide relevant quality, food-safety and export certificates (certificate of origin, phytosanitary, lab test reports). Tell us your requirement and destination.
We welcome dealer and distributor partnerships. Reach out via our contact page with your market and product interest, and our team will follow up with terms.
Still have a question?
Our export team is happy to help. Reach out and we will get right back to you.